Hot Red Chillies

Reviews about Hot Red Chillies

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  Nano Slime Review added: 2018.08.21

  ★ ★ ★ ★ ☆
  They do high quality chicken at a low price and are often open very late at night (up to about 3am) although they have tried to overcharge me before hence the 4 stars.
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  PulchritudeByB Review added: 2018.01.27

  ★ ☆ ☆ ☆ ☆
  Hot red chillies is my local go to Indian takeaway, after this experience I will never order from them again. At Wednesday at 0:51am I placed an order, I ordered the
  "Set Meal for 2" which contains,
  
  Onion bhaji (6) or samosa (4)
  Daal makhani or punjabi chicken
  Saag paneer or saag gosht
  Large plain rice or large pilau rice or butter naan (3) or Chapati (3)
  2 Cans of Coca-Cola & gulab jamun also a garlic nan.
  
  When the order was accepted, they added 10 mins onto the delivery time. Perhaps due to a busy takeaway or my special request of very mild dishes.
  
  At 2:22 I chased up the order, didnt recieve an apology that it had already been almost 90 mins since I submitted the order, way longer than stated delivery time. Was told that it was really busy and that the driver left 2 mins ago and that it was on its way.
  
  Called at 2:47 and 2:52am no answer from takeaway, a further 30 mins waiting time. at 2:54am after 2 hours of placing the order a cab service calls me saying they are outside. I asked them why it took so long and that 2 hours is no on. The driver admitted he was a cab driver and only received the order 5-6 mins ago. The takeaway is based in Pinner and I was in Northwood hills at the time, the distance via transport is 8 mins maximum.
  
  I ordered diet coke, got a pepsi instead and one can missing. Normally get complimentary poppadoms and salad regardless of what i spend, didnt recieve any got 3 mint dipping sauces though. This implies they had forgotten. There was no Gulab Jamun, the nan was cold even though it was wrapped in foil, the rest of the food was lukewarm.
  
  Filled a complaint with Just Eat, Takeaway didn't apologise made out the order was only 30 mins late and that the set meal doesnt contain a gulab jumun even though it clearly stated on Just eat, offered me a £2 refund. Astonishing they accuse me of distorting the truth when they have been all this time. Just eat offered me a £5.00 off voucher and encouraged me the leave a review as i am clearly unhappy that the takeaway handled it so unprofessionally. Would not recommend ever, lost a customer for life.

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